Your people and bookings

Who's coming

The People tab lists everyone holding a place, one row a person, A to Z, whoever booked them. Search by name, or show just those still to pay. If the event has extras, such as camping, each has its own button showing who chose it.

Choosing what the list shows

Press Choose what shows to pick the details after each name (ticket, paid or not, the booking, any question's answers) and put them in your order. It's remembered for you, and doesn't change anyone else's list.

Downloads

Download everyone, or just the details your list shows, as a spreadsheet (CSV or Excel) or a PDF. Health answers are only in an owner's or admin's download.

On the day

Checking people in on the day

The event's Check-in tab is made for a phone at the door. Everyone holding a place is there, by booking; find someone by name and tap Check in, or Check in all for a whole booking. Tapped the wrong one? Undo. The count at the top says how many are in, and anyone still to pay is marked. Several people can check in at once, on their own phones: each sees the others' taps as they happen.

Anyone in your team can use it, viewers too, so a volunteer on the door can run it. It opens on the event's first day; before that it shows who's coming.

QR tickets

Prefer tickets people show at the door? Tick QR tickets, scanned at the door in the event's settings. It's off unless you turn it on. Every place then gets its own QR code, on the booking's page, and your confirmation and emails to everyone booked link to it. Someone on another person's booking who gave their own email gets their own code.

On the day, Check-in has a Scan tickets button. Point the phone's camera at each code: green means checked in, gold means they're already in, and red means it isn't a good ticket for this event (cancelled, not paid yet, or someone else's). Scans and taps count together, on every phone at the door. Before the first day a scan only tells you whether a ticket is good. If a place is passed on, it gets a new code and the old one stops working.

The Sign-in sheet is a printable list to tick people off. The Private list adds health details and anyone still owing money, for whoever runs the kitchen or the door.

Bookings

The Bookings tab shows each booking as a card: who booked, everyone on it, what they paid, any extras and refunds. A booking's Actions hold what you can do with it.

The waiting list

When an event is full, people can join its waiting list. A place that comes back (a cancellation, or an unpaid booking released) is offered to the first person whose request fits, by email, for 48 hours. The Waiting list tab shows who's waiting and who's been offered a place.