After the event

Once an event is over, it stays in your events under After the event, saying what's next, until you've seen it through. Its After the event tab lists the steps, each ticked as it's done:

1. Ask how it went. Tutti does this for you the morning after (below). If it was switched off, press Start collecting feedback.
2. Read what people said on the Feedback tab.
3. Choose testimonials: publish each answer you could quote, or press Not this one.
4. Tie up loose ends: a refund that didn't go through, or a bank transfer still owed.
5. Write a retrospective: a few lines for next time. It's shown again when you copy the event.
6. Archive it. It moves to Archived, folded away at the bottom of your events. Bring it back any time.

Answers can come in for two weeks after the event, so the feedback steps finish then.

Tutti reminds you along the way: when the first answers come in, when feedback closes, a week later for the retrospective, and two weeks after that to archive. Each comes once, only if that step's still to do, and never more than four. Choose how they reach you (email, the app, both or neither) under Notifications, as Seeing an event through.

Asking how it went

The morning after an event ends, Tutti asks everyone who came how it was, in your name: one email each to every booker, and to anyone on a booking who gave their own email address. Replies come to you.

1. They choose one to five stars, and can add a comment. They can change it until two weeks after the event.
2. They can tick a box to let you share what they wrote, with their first name. It's unticked unless they tick it.
3. What they say appears on the event's Feedback tab: the average, how many answered of those asked, and each answer, newest first.

What people said, on the Feedback tab

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It's on for every event. To switch it off for one, untick Ask everyone how it was, afterwards on its Set up page before it ends.

Publishing what people said

If someone ticked the box to let you share their answer, it has a Publish on your page link. It shows on your organiser page under "What people said", with their first name, their stars and the event. Before you publish, press Tidy it with AI for a version with personal details taken out (other people's names, phone numbers, anything about health), or edit it yourself. Keep what they meant. You can take it down any time, and it comes down by itself if they change their answer or untick the box.

1. Publish on your page, under an answer that may be shared

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2. What people said, on your organiser page

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Your page never shows an average of the stars: the quotes are ones you chose, so an average of them wouldn't be fair to anyone reading.

Feedback about your leaders

Some of what people say is about the leaders: their teaching, the songs. Tutti works out who each answer is about, and shows it beside the answer (About:). Answers about a leader go to them too, with a version tailored to them, to read and, if the person agreed, to put on their own page. You choose only for your own page. If Tutti gets it wrong, press Change under the answer.

A summary of everything people said

Once three people have written a comment, Summarise with AI on the Feedback tab asks Claude what it adds up to: how people found it, what went well, and what to think about next time. Only the comments and stars are sent, never names or email addresses. Check it against what people wrote.

Summarise with AI

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Rating Tutti

A few days after an event, owners and admins may see a card on their dashboard asking how Tutti is working for you. That one's about Tutti itself, not your event, and it goes to the people who make Tutti. Answer it, choose Not now, or Don't ask again. It's asked at most twice a year.