Setting up Stripe

Bookers pay straight into your own Stripe account, so the money is yours from the moment someone books, and Stripe pays it into your bank. Free events don't need Stripe at all. Setting it up takes about ten minutes, on Stripe's own pages.

Before you start

Stripe checks who it's paying, as any bank would. Have these to hand:

• Whether you're running events as yourself (Stripe calls it an individual or sole trader), a company, or a charity or other organisation, and its registered details if it has them.
• Your name, date of birth, home address and mobile number.
• The bank account the money should go to: its sort code and account number.
• For the website Stripe asks for, your organiser page on Tutti will do. It's the address you chose when you signed up, starting tuttitickets.co.uk/o/.

Stripe may also ask for a photo of your ID, now or later. It tells you what it needs, and it's Stripe that keeps it, not Tutti.

Connect Stripe

1. Open Settings in the menu, and find Take payments.
2. Press Connect with Stripe. If you already use Stripe, sign in with your usual login when it asks: Stripe keeps this account alongside your others. If not, it makes you a login.
3. Follow Stripe's pages: your details, your bank account, and the checks. The name you give for statements is what bookers see on their bank statement, so make it one they'll recognise.
4. At the end, Stripe sends you back to Tutti. Settings then says Connected, and booking can open.

Take payments, in Settings

Close

If you stop halfway, nothing is lost: the button in Settings says Finish setting up Stripe and takes you back to where you were. If Stripe is still checking something, it emails you, and Tutti notices by itself when it's done.

Two choices that are up to you

Stripe's pages include two extras that cost money. Both are your decision; here's what they are, and what we'd suggest for most community events.

Fraud protection (Radar)

Every Stripe account screens payments for fraud automatically. Stripe also offers paid Radar plans, with extra tools for reviewing and blocking payments yourself, at 4p to 8p a payment, and it picks one for you unless you choose otherwise.

Our suggestion: the free Radar Lite. Card fraud on small events, booked mostly by people who know you, is rare, and a paid plan charges on every payment whether it catches anything or not. To choose it, use the small link under the big button on that page. If you'd rather have the extra tools, keep the paid plan; you can change it later in your Stripe dashboard.

Stripe Climate

Stripe offers to give a share of your takings (it suggests 1%) to projects that remove carbon from the air. It comes out of your money, not Tutti's or Stripe's.

Our suggestion: say No thanks for now unless you've already decided to give, and come back to it in your Stripe dashboard if you'd like to later.

Once you're connected

• Stripe takes its fee from each payment before it reaches you; its UK pricing has the current rates.
• Payouts to your bank, refunds and each payment's details are in your Stripe dashboard.
• Bank transfers are on for new Stripe accounts. If yours has them off, Settings tells you how to turn them on: see Card payments and bank transfer.

Next: Setting up an event.