Your mailing list

Your mailing list is everyone who's agreed to hear from you about future workshops and events. It's yours: Tutti keeps it, with a record of when and how each person agreed. Writing to the whole list from Tutti is coming next; until then, keep sending from wherever you do now.

How people join

Bookers and people on a save-the-date page see a keep me posted box. It's never ticked for them: only those who tick it themselves join your list. Tutti keeps the words they saw beside the box and when they ticked it, which is the record the law asks you to have.

Seeing who's on it

Open Mailing list in the menu. It has three parts:

• On the list: everyone you can email.
• Unsubscribed: people who've left. They stay here as a record, and Tutti never emails them again unless they tick the box again themselves.
• Can't be emailed: addresses that bounced, or people who marked an email as spam.

Open anyone to see each time they agreed, with the words they were shown. Download as a spreadsheet saves the list.

Bringing in your existing list

Owners and admins can import a list from Email Octopus or SnappyTickets. Press Import a list on the Mailing list page, choose where it comes from, and choose the CSV file.

• From Email Octopus, everyone subscribed is added. Anyone unsubscribed, bounced or who never confirmed is left out.
• From SnappyTickets, only people whose row says they agreed to hear about future events are added, with the question Snappy asked them. If the file doesn't have that column, nobody is added.

You'll be asked to confirm everyone you're importing agreed to hear from you. After the import, Tutti says how many it added and who it left out, and why. Importing the same file again adds nobody twice, and nobody who's unsubscribed in Tutti is ever put back.

Leaving the list

Every email to your list has a link to leave it, and email apps' own Unsubscribe button works too. If someone asks you directly, open them on the Mailing list page and press Take them off the list. Only they can put themselves back on.

Sending a newsletter

From the Mailing list page, open Newsletters and press Write a newsletter.

1. Choose who it goes to: everyone on your list, or only the people on it from one event (they booked it, or asked to hear when booking opened).
2. Write a subject and your message, and add up to two pictures if you like. They show after your message.
3. Save it as a draft. Press Preview to see it as people will, and Send me a test to get a copy yourself.
4. Send it now, or choose a date and time. Until a scheduled one goes, Back to a draft stops it.

Each newsletter uses one of your newsletter emails (the Emails page shows how many you have) for every person it goes to. You start with 1,000, and every paid place booked adds 25. Booking emails and emails to everyone booked on an event never use them.

How many people one can go to

New senders start small, because every organiser's booking emails go out the same way and a bad list could stop them all. One newsletter can go to 500 people at first. Two days after each one goes, if few bounced and almost nobody marked it as spam, the limit grows to at least twice that newsletter's size.

Brought a bigger list with you? On the Newsletters page, Lift the limit asks you to confirm that everyone on it agreed to hear from you and that you gathered it yourselves. Confirm, and your newsletters can go to everyone on it straight away. We keep that with your name and the date.

If too many emails from one newsletter bounce, or several people mark it as spam, your newsletters pause until we've had a look. Your booking emails carry on as normal.