For organisers
Emailing your bookers
Writing to everyone booked on an event, from your own name.
Write to everyone booked on an event (the week-before message with directions and what to bring, say) from Tutti, with your organisation's name on it and replies coming to your own email address.
- Open the event's Emails tab and press Write an email. Start from a ready-made message, such as The week before, or a blank one.
- Choose who it goes to: everyone holding a place, or only those who've paid.
- Write a subject and your message, and press send. The tab keeps a copy of everything you've sent, and how many it went to.
It goes to each booker, and to anyone on a booking who gave their own email address: one copy each, however many places they're on.
Each copy ends with that person's own places and a button to their booking, so nobody has to dig out their confirmation. With QR tickets on, the button shows their QR codes instead. Someone on another person's booking sees only their own place.
Seeing how your emails did
Under each email on the Emails tab: how many were delivered and opened, and how many didn't arrive. See who lists each person and what happened to their copy.
Emails in the menu lists every email Tutti has sent your people, not just these: booking confirmations, payment reminders, places offered from the waiting list. Choose what happened (delivered, opened, bounced) or which email, or an event. On the Bookings tab, each booking's Emails link shows just the emails to that booking.
Opened is a rough guide: some email apps open everything they receive. An address that bounces, or marks an email as spam, isn't emailed again.